Return Policy

Refund Policy


At Glow House, customer satisfaction is important to us. If you experience an issue with your order, please contact us as soon as possible so we can review your concern.


Due to the nature of our products, all sales are final unless an item arrives damaged, defective, or incorrect.


If there is an issue with your order, please contact us within 7 days of delivery with your order number and any relevant photos or information.


Glow House reserves the right to review and determine eligibility for replacements or refunds on a case-by-case basis.